Privacy Policy

Last updated: 2025

1. Introduction

Handonestore respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username or similar identifier
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Includes information about how you use our website and services
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties

3. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct interactions when you fill in forms or correspond with us by post, phone, email, or otherwise
  • Automated technologies or interactions as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns
  • Third parties or publicly available sources we may receive personal data about you from various third parties and public sources

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer
  • To process and deliver your order including managing payments, fees, and charges
  • To manage our relationship with you which will include notifying you about changes to our terms or privacy policy
  • To enable you to partake in a prize draw, competition, or complete a survey
  • To improve our website, products/services, marketing, or customer relationships
  • To make suggestions and recommendations to you about goods or services that may be of interest to you

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including:

  • The right to request access to your personal data
  • The right to request correction of your personal data
  • The right to request erasure of your personal data
  • The right to object to processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to request transfer of your personal data
  • The right to withdraw consent

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

10. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) to countries that may not have the same level of data protection. Where we do transfer your personal data outside the EEA, we will ensure appropriate safeguards are in place to protect your personal data.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Data Protection Officer

We have designated a data protection officer (DPO) to oversee compliance with this privacy policy. If you have any questions about our data processing practices or wish to exercise your rights, you can contact our DPO directly.

13. Complaints

If you believe that we have not addressed your concerns or that we have not complied with our obligations under data protection laws, you have the right to file a complaint with your local data protection authority. We would, however, appreciate the opportunity to address your concerns before you approach the authority, so please contact us first.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information (we do not sell personal information).

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal data.

16. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we protect your information. Material changes will be communicated through our website or by email.

17. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at info@handonestore.world or through our contact page. We are committed to addressing your privacy concerns promptly and transparently.